Denver Carpet & Flooring

• check Denver, CO

Peak Commitment

Denver Carpet & Flooring was founded on the insight by flooring industry veteran, John DeWees, that national and regional chains and big box retailers prioritize the company over the customer. John seized the opportunity to put the customer first and deliver our gold standard Peak Commitment:

• Tailor made – Avoid the hassle of hunting for a floor and have confidence in your selections, let us bring the floors to you and see how they complement and coordinate with your decor. We also have a centrally located showroom where you can browse selections.
• Dedicated project manager – Once you’ve placed an order, your dedicated project manager steps in to ensure all your needs are met and see the project through to completion and absolute satisfaction.
• Unsurpassed value – We provide the best value in flooring. Period. Dollar for dollar for the entirety of your project, when you compare us to the competition, the price you pay for the level of service you get is simply unsurpassed.
• Exemplary service – We have an award winning approach that places your needs first, surrounds you with a winning team and earns your trust, making us Colorado’s top rated flooring company.
• Thorough communication – Communication is the key to all of our successful installations and our outstanding customer satisfaction ratings. We are dedicated to keeping you informed every step of the way, from sales to installation to follow-up.
• Professional installation – Your satisfaction drives our success so we only provide accomplished, master installers who skillfully perform each project on schedule with the utmost respect for your home.
• Absolute satisfaction – Your trust must be earned and we don’t expect you to settle for anything less than 100% satisfaction.

Peak Guarantee

Our founding principle to place your needs first is much more than the pledge we honor to provide your peak flooring experience; we punctuate our customer first commitment with an ironclad pact that ensures your peace of mind with our Peak Guarantee:

• Price – If you bring us proof of a better price for the same flooring model and quantity up to 24 hours prior to your scheduled installation, we will match the lower price.
• Product – We offer a full range of best-in-class products and we stand behind their professional warranties.
• Installation – Only knowledgeable, skilled and qualified installers work on your project and if an installation issue arises at anytime over the life of your new floor, we will take care of it at our expense.
• Satisfaction – Many of our carpet products include a 30 day Customer Satisfaction Guarantee from the manufacturer. If within 30 days of the date of installation you are not completely satisfied with your carpet, we will replace it.
• Support – All of our best-in-class product manufacturers offer warranties and in the very rare instance of a manufacturer’s defect, we are your advocate. You will not be asked to contact them yourself – we will manage the process for you.

See store for complete details on all warranties and guarantees